Privacy Policy
Alloytools (M) Sdn Bhd (“we”, “us”, or “our”) is committed to protecting the personal data of our customers, website visitors, and business partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA).
By accessing our websites (insize.com.my & shop.insize.com.my) and providing your personal data, you hereby consent to the processing of your personal data as described in this Policy.
1. COLLECTION OF PERSONAL DATA
We may collect and process personal data that can identify you, including but not limited to:
Identity Data: Name, company name, and job title.
Contact Data: Email address, phone number, and office/delivery address.
Technical Data: IP address, browser type, and usage patterns through cookies and Google Analytics.
Transaction Data: Details about products you have inquired about or purchased from us (e.g., measuring tools, metrology systems)
2. SOURCE OF PERSONAL DATA
We collect your personal data when you:
Fill out the “Contact Us” or “Request for Quote” forms on our website.
Communicate with our technicians via WhatsApp, email, or telephone.
Request a trial unit, product demonstration, or sample testing.
Interact with our social media pages or mobile applications.
3. PURPOSES OF PROCESSING
Your personal data is processed for the following purposes:
To respond to your inquiries regarding INSIZE measuring instruments and metrology solutions.
To provide technical support and after-sales services.
To process orders, deliveries, and billing.
To send you updates on new products, catalogues, or promotional offers (subject to your consent).
To improve our website functionality and user experience.
4. DISCLOSURE TO THIRD PARTIES
We do not sell your personal data. However, we may disclose your information to:
INSIZE Co., Ltd. (Global Headquarter): For technical support and warranty fulfillment.
Service Providers: Logistics partners for delivery, IT vendors for website maintenance, and professional advisors.
Legal Authorities: When required by law or to protect our legal rights.
5. DATA SECURITY
We implement administrative, technical, and physical security measures to protect your personal data from unauthorized access, loss, or misuse. This includes secure servers, firewalls, and restricted access to personal information by employees on a “need-to-know” basis.
6. RETENTION OF DATA
We will only retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or to comply with legal, regulatory, or internal policy requirements.
7. YOUR RIGHTS
Under the PDPA, you have the following rights:
Right of Access: You may request a copy of the personal data we hold about you.
Right of Correction: You may request that we update or correct any inaccurate or incomplete data.
Right to Withdraw Consent: You may withdraw your consent for us to process your data for marketing purposes at any time.
Right to Prevent Distress: You may request us to cease processing data if it causes unwarranted damage or distress.
8. COOKIES
Our website uses cookies to enhance your browsing experience. You may choose to set your web browser to refuse cookies, though some parts of the site may not function properly as a result.
9. CONTACT US
If you have any questions about this Privacy Policy, or if you wish to exercise your rights to access or correct your data, please contact our Data Protection representative:
Alloytools (M) Sdn Bhd Address: A-02-GF, Garden Shoppe One City, Jalan USJ 25/1F, 47650 Subang Jaya, Selangor, Malaysia. Email: metrology@alloytool.my Phone: +6012-986-5288
Ask Us Anything Metrology! We are happy to help
Virtual demo, sample testing, quotation or trial units. We are ready! Send us a message.
Kuala Lumpur
A-02-GF, Garden Shoppe One City, Jalan USJ 25/1F, One City, 47650 Subang Jaya, Selangor
Penang
24, Lorong Nagasari 9, Taman Nagasari,13600 Perai, Penang.
Johor
04-07, Indah Walk 3,Wisma SP Setia,Jalan Indah 15,Taman Bukit Indah,81200, Johor Bahru, Johor.
Enhance QC operations
Give us a shout! Our technicians are happy to show a demo
Kuala Lumpur
Subang Jaya, Selangor
Penang
Taman Nagasari, Perai
Johor
Taman Bukit Indah, Johor Bahru